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Terms and Conditions

Guarantee

Life Energy Solutions (a division of Life Energy Designs Ltd.) guarantee that their products will balance life energy and protect against EMF. If after trying them for one month you disagree, we will refund your money (excluding any postage costs) providing you return the product within 30 days. It must be in its original condition, with all its packaging, and with proof of purchase.

For your protection, please send returns via insured means. Life Energy Designs Ltd. can not be responsible for items lost in the mail.

This guarantee applies to sales from this website only. Purchases from other retail outlets need to be returned to the retailer and will be covered by their policies.

Warranty

Life Energy Designs Ltd. has strict production controls so we are confident that all products dispatched are perfect. In the unlikely event that it is not, we will replace it if it is returned within 30 days. It must be returned in its original packing with proof of purchase.

For your protection, please send returns via insured means. Life Energy Designs Ltd. can not be responsible for items lost in the mail.

This warranty does not cover damage resulting from accidents, misuse, abuse, improper maintenance (cleaning with abrasive products) modification, or wear and tear associated with normal use.

Electrical devices

Our QSB and QSB Wave devices have a 2 year warranty.  In the unlikely event that the product should develop a fault within this time-frame, then it can be returned for repair or replacement with parts and labour costs covered by Life Energy Designs Ltd. This warranty excludes cases of damage caused by accidents, abuse, or user access to the electronics inside the case.